KATO: FreefallSupportPrivacy

KATO: Freefall

A little help
with the descent.

Bug reports and ideas

Found a problem or have an idea for the game? Open a GitHub issue. Issues are public. Use the support email below for purchase, privacy, or other private questions.

Contact

Email kato.freefall@gmail.com. Include your device model, iOS or iPadOS version, and what happened. A screenshot can help. Please do not send your Apple Account password or payment details.

Start a run

Choose Play for the free five-world campaign. Steer with one thumb and use the other control to dive faster or slow down. You can swap the control sides in Settings. A collision ends the run. Tap Restart to try again.

Full Version

The optional Full Version is a one-time purchase. It unlocks Endless mode, all 25 worlds, and Endless settings. Choose Endless from the main menu, then Get full version.

Restore a purchase

Open the upgrade screen and choose Restore purchases while using the Apple Account that made the purchase. If access still does not return, contact support with a description of what you see.

No sound?

Check Music Volume in the game's Settings and the device volume. If headphones or a Bluetooth audio device are connected, check that sound is going to the device you expect.

Endless settings

Choose at least two worlds for your world mix. Background and obstacle variation change the descent. A fixed seed lets you return to the same generated run.

Refunds and billing

Apple handles payments and refund requests. Visit Apple's Report a Problem page for purchase issues.